TrackEasy :Simple Magento® Shipment Tracking

Made for Magento® 2

"Where's my package?" is the #1 support query

TrackEasy creates a

simple & easy order timeline

The right info at the right time = Win/Win

Your customer is happy – they just ordered – but, they’re not sure when it’ll be delivered. Cue support messages.

Let’s instead show the ETA in a simple, easy-to-understand, auto-updated page – and save those tickets.

Let’s also show some related products to increase sales.

Happy customers, less costs, increased revenue.

Integrates with ThanksEasy

Show the TrackEasy standalone link right in the order success page, complete with a QR code so your customer can easily save the tracking page on their phone.

This is a 1-click integration, so you can get up & running today.

TrackEasy integrates with ThanksEasy

to show critical info in the order success page

Tracking info in Magento customer order history

Instant integration into

customer accounts

Integrates into customer accounts

Each shipment can be easily tracked from inside your customer account pages.

Standalone branded tracking pages

TrackEasy makes easy-to-understand timeline pages for each order, via a simple shortcode url structure to make it easy to share.

It also has the option to remove the site header/footer for maximum design simplicity (keeping the logo).

Share this url in your order emails, thanks page, chats, etc. and your support game will change.

Don’t be sending your customers to a carrier or generic tracking page – not only does this lose your brand, but they often have ads to your competitors!

Standalone tracking timeline (partial)

A simple standalone tracking page

with critical order timeline points

Auto-updated tracking

TrackEasy uses API connections for updated Magento shipping data

TrackEasy will auto-connect to carrier APIs

to automatically update the order timeline

Auto-update via carrier APIs

We know the time between taking an order, packing it, shipping it, and delivering it can vary a lot.

TrackEasy allows you to give an instant guesstimate based on Order date, which is then updated based on Shipping date.

Where the carrier is supported, TrackEasy then connects with the relevant API to constantly update the tracking info and Estimated Delivery Date.

This keeps your customer on your site and away from the haphazard carrier/tracking sites (which often have ads for competing businesses).

* Currently connects with AusPost/StarTrack; more coming soon

Manually update EDD in Orders

Need to quickly update the EDD (Estimated Delivery Date) for a specific order?

Just click & edit right in the Orders page.

See & edit the EDD

with 1-click

Timely info = Happy customers = Less support​

People don’t usually want to chat to support

Give your customer the right info at the right time, and they’ll stay away from support

Increase revenue

Show related products to increase sales

Help product discovery

with related products

Relevant products on this most-visited page

The simple order tracking page that TrackEasy creates is likely to become the most-visited page on your site for each customer.

It’s also likely to be shared, where people buy gifts and want to give the receiver a headsup – ie. we’re helping expand the customer funnel.

This is a perfect spot to show products that are related to items in the order.

Product discovery is an important part of browsing a site – and TrackEasy makes it easier for your customers to do.

Relevant products at the right time: more sales.

Ready to help your customers track easily?

Annual
Monthly

Pro

$ 83
33
/month
  • Everything from Growth, plus:
  • 2,000+ orders /month
  • Auto updates from carriers
  • Comprehensive onboarding ✓ Up to 4 hours of personalized onboarding included
    ✓ We'll install and configure the plugin for you
    ✓ This will cover most use cases and will let us set it up to most benefit your business
  • Priority Support ✓ Ongoing support
    ✓ Priority 1 business day SLA

Growth

$ 33
33
/month
  • Everything from Seed, plus:
  • 2,000 orders /month
  • Admin-editable EDD
  • Auto updates via APIs
  • Basic onboarding ✓ Up to 1 hour of personalized onboarding included
    ✓ We'll install and configure the extension for you
  • Enhanced Support ✓ Ongoing support
    ✓ 1 Business day SLA
Popular

Seed

$ 16
67
/month
  • 500 orders /month
  • Simple order tracking
  • Standalone timeline page
  • Account integration
  • In-page special offers
  • ThanksEasy integration
  • Customisable
  • Status-based EDD
  • Standard Support ✓ Ongoing support
    ✓ 2 Business day SLA

30 day Moneyback Guarantee – we want your

FAQ

Can TrackEasy help increase revenue?
Yes! By showing products that are related to the order, right in the order tracking page. This should help product discovery and add to sales.
Will TrackEasy help reduce customer support requirements?
Yes! TrackEasy provides updated and clear order info, in the form of an easy-to-understand timeline. This should reduce support queries for what is usually the most-asked question: “Where’s my order?”.
Can TrackEasy be easily customised?
Yes! There’s simple settings to change what shows in the tracking page, and where it shows.
Does TrackEasy simplify support by auto-tagging orders as delivered?
Yes! Via an optional setting, a day after the most recent EDD TrackEasy can show the order as Delivered.
Is billing easy?
Yes! This Magento extension is billed monthly or annually. If cancelled it will continue to work until the end of your paid period.
Is support included?
Yes! There’s different support response times depending on the plan you’re on.
Is it easy to install?
Yes! If you’ve installed Magento® extensions before, you’ll find it easy. See our guide if you’re not sure, or grab our paid install service.
Compatibility
Recent Magento® 2 Open Source & Commerce versions are supported.
(Open Source: 2.3.5-2.4.6; Commerce: 2.3.5-2.4.6)

Moogento helps businesses like yours, every day 🚀

Live demo

Compare TrackEasy plans

Annual
Monthly